WPForms vs SurveyMonkey: Which is the best option?

Are you looking for a SurveyMonkey alternative? Want to create faster survey and polls directly from your site?

You might be interested in creating Landing pages too.

After writing the WPForms Review, I thought to give a try to WPForms Surveys and Polls Addon which is available on Pro plan to explore and compare it with SurveyMonkey.

In this article, I’ll compare WPForms and SurveyMonkey so you can decide which is the best form builder plugin for you.

Before jumping on the any of the builders, what you will look in a form Builder?

• Ease of Use: Product should be easy to use and beginner friendly.
• Features: There should be built-in features to create unique, powerful forms for your site.
• Integrations: Form should integrate with popular email services and payment gateways to simplify the form building process.
• Data Management: Managing the form data should be easy to access and export.
• Support: Support is important so that you can focus on business.
• Price: Price will always play an important role in your final decision.

What is WPForms?

WPForms is a powerful drag & drop form builder and with Surveys and Polls Addon, You can create interactive surveys and polls for your WordPress site without adding an extra plugin.

With the combination of WPForms, and the Surveys and Polls addon, they are super easy to set up and run on your website.

With WPForms Pro, You can create surveys, polls, feedback form, membership, booking, appointments and can directly accept payments using Stripe or Paypal gateway.

You can learn more about it in WPForms Review.

What is SurveyMonkey?

SurveyMonkey is an online survey tool to test and find out voices and opinions of the people. It also has partial drag and drop builder for adding different kinds of fields and offers various customization options.

SurveyMonkey is fully focused on creating surveys and comes with pre-designed templates. However, You will get the metrics reporting, collect form data and can accept payments.

Exploring Features of WPForms

Easy to Use:

WPForms beginner-friendly Drag & Drop form builder plugin for WordPress which is easy to use and setup with options of pre templates.
It gives you the step by step guide to creating your first form which is super useful for new users.
It is lightweight, simple and you can manage the various settings from one panel make it more interesting working with other tools.

Integrations:

Forms build by WPForms plugin can integrate with over 500 different web apps from CRMs to invoicing software(Asana, QuickBooks, Sendy) instant messengers to Email marketing software like MailChimp, Drip…

You can integrate payment gateways 1. Stripe and 2. PayPal two most popular and widely used payment processors in your forms.

Data Management:

WPForms makes it easy to manage form data, responses and You can also view it directly on your WordPress site. It offers import and export tool which is really useful if you want to work on a different tool.

Support:

I have personally tested the support and I am very impressed with their Support team. They have extensive documentation for configuring every little setting with video tutorial make it more easy to set up a form.

Final Highlights:

Pros about WPForms –

• Smart Conditional Survey Logic helps to personalize your survey questions based on the user’s previous answer. It helps you to collect the insights data-driven decisions.
• Best-in-Class Survey Reporting and Tracking allows viewing real-time insights, this feature automatically builds a beautiful report with the best visualizations selected for each type of question.
• No Restrictions and no limitation with form and you will get all the field types and features.

Cons about WPForms –

• Features are separated in add-ons which is sometimes annoying to install and activate.

Exploring Features of SurveyMonkey

Easy to Use:

SurveyMonkey is an online form builder that is somehow restricted to do one thing: creating surveys and form.

You will find hundreds of options in a single dashboard make it difficult to select the important one. However, it is good that you can quickly drag and drop the field types and make quick changes.

The UI looks great but it would be difficult to understand the settings just from the Icons view. It has more options which is great for more technical and advance users.

Integrations:

Currently, SurveyMonkey offers over 100 data and API integrations make it easy to integrate with popular CRM tools like Salesforce, GDrive, and marketing automation apps like Marketo or HubSpot.

The one thing is great about SurveyMonkey is, it supports multiple payments method additional with Credit/Debit card and PayPal. You can setup wire transfer, direct deposit, check or Local Bank transfer.

Data Management:

You can create and save forms, collect survey responses and analyze results from their dashboard. You can manage the data easily but the problem is every time you want to create a form, make a change, view an entry, or check out metrics, you have to log into your account first.
Then you have to go back to your WordPress website and apply the changes you’ve made.

Support:

I have not contacted the support but they have a dedicated Help Center where You can search for your help. Again, the level of support you will get depend on your monthly SurveyMonkey plan.

Final Highlights:

Pros about SurveyMonkey –

• Clean UI and Dashboard.
• Question bank to use quick questions from library
• Various customizations option available
• Nice Drag and Drop editor.

Cons about SurveyMonkey –

• Special fields like GDPR Agreement, CAPTCHA or Password fields are not available.
• Conditional Logic is difficult to set up and creates confliction between other logical fields.
• Features like recurring surveys, translate forms, limited Number of forms are restricted to higher plans.
• Most templates are restricted to use with other form builders like WUfoo cost double the pricing.
• Takes additional time to make the changes and it is kinda annoying to make the switch between SurveyMonkey site and WordPress site.

Price: WPForms vs SurveyMonkey

Price will always play an important role in whether you decide to use a certain WordPress form builder solution or not.

You should use the product that really benefits your Business at the price you want to pay for. Choosing the wrong product will not only cost money but the time and you will end of paying too much for too little.

Price of WPForms

WPForms have an affordable pricing model. They have four plans which are suitable for every website owners and businesses.

Currently, they are running 50% OFF for new customers. USE Coupon SAVE50.

Basic Plans or Plus plan is a good deal for Email Marketers. But I recommend you to buy PRO or ELITE plan.

Pro: $399 $199.50 for use on 20 sites, plus payment and other features.
Elite: $599 $299.50 for use on unlimited sites, plus WordPress Multisite support.
*renews yearly at full price.

PRO+ELITE both plans include all the Pro add-ons including Email marketing, Payments gateways, Surveys and Polls Addon and Form Pages which itself alone pays for all.

With any of one plan, You will be able to unlock all the possibilities you can create with your forms for your WordPress website.

WPForms offers a 14-day 100% money-back guarantee on all premium plans, so if you change your mind for whatever reason, you’ll get your money back. No question asked. It is a win-win deal.

Buy WPForms Pro

Price of SurveyMonkey

For the first time, You will be surprised to see if this is really a monthly plan or Yearly. SurveyMonkey has 3 highly priced premium plans to choose from starting at $31/month to $99/month rise more on Team Plans.

The first tier paid plan is not transparent and limit of 1,000 responses per month is restricted if paid monthly. SurveyMonkey will also charge you $0.15 USD for every entry you accept on your website over your plan’s limit. So, carefully monitor those metrics and it creates an additional headache on your to-do list.

Most of the advanced features like recurring surveys, payment collection, team collaboration features, priority support, advanced conditional logic, and file uploads are restricted for second or hight most expensive paid plans.

and a side note:

I noticed that there is no money-back guarantee so you might end of paying for nothing.

Conclusion:

SurveyMonkey has restricted its features for Enterprises type Business. They add their branding in the footer of the forms unless you have the higher plan active, it can’t be removed.

Today, nobody likes Watermark or other site’s branding on their site. By choosing SurveyMonkey, you will lose time, money and it will also give a bad impression on your users.

On the other hand, WPForms offers more features at an affordable price of $199.50/ year. You will get everything and more features compare to SurveyMonkey at this pricing. Which means you will save almost 80% of your money on a yearly basis.

You can also choose not to renew and continue using the plugin which is a bonus point for WPForms.

Don’t forget that WPForms have now an additional advance addon “Form Pages” which will help you to create “distract free” landing pages on your WordPress website.

Buy WPForms Pro

Result:

We all know who is the winner. Yes, It is WPForms.

WPForms rise on top and a clear winner on each module when compared with SurveyMonkey. It is the plugin that works without any subscription. It is easy to use and offers more at an affordable price.

Buy WPForms Today and start creating powerful forms, surveys or polls directly from the dashboard of your WordPress website.

Let me know what do you think about these two form builders.